Privacy Policy
Who We Are
Kokonut Lighting & Interiors Ltd. Website address : https://kokonutlighting.co.uk.
General
Your privacy is very important to Kokonut – the Privacy Policy is intended to give you confidence in the privacy and security of the personal information we may obtain from you. Please note that we are not responsible for any use of your personal data in respect of third-party websites that may be accessed via this site.
This policy describes how Kokonut collects and maintains information about you and how we collect information about your actions. By using this website, you acknowledge and agree that your personal data may be processed in accordance with this policy. However, if you would prefer to use the website without allowing Kokonut to collect and maintain information about you, then all you need to do is amend the settings in your browser for digital data and email enquiries@kokonutlighting.co.uk and we will no longer be able to collect / retain this information. Please be aware that restricting our ability to collect information may impact the functionality of the website and your experience. Many of the interactive functions offered by our website are dependent on cookies and disabling or blocking cookies can prevent these services from working or reduce their usefulness.
What Personal Data We Collect
Information you give us – You may give us information about yourself by filling in forms on our site or by corresponding with us by e-mail, telephone or otherwise. This includes information provided when registering to receive our newsletters, purchase our products/services and participate in our social media channels.
Information we collect when using the Kokonut site – we may automatically collect certain information which will be used by us so we can analyse data such as where our customers come from, what technology they use to access the site, which parts of the site they visit and where they spend the most time browsing.
The visitor’s IP address and browser user agent string may also be identified so as to help spam detection.
How We Use Your Personal Information
Predominantly this information is collected to allow us to process enquiries and provide key customer support.
We may also use the information to review, develop and improve the products and service we provide. We may also use the information for transactional, promotional and or marketing messages. We may share your information to a third party such as analytics and search engine providers that may assist us in the improvement and optimisation of our site and or specific marketing campaigns. This will be in selected circumstances only.
How We Store Your Personal Information
We are committed to protecting your personal data and to keeping it safe and confidential. We will therefore ensure that appropriate technical and organisational physical, electronic and procedural safeguards are implemented to protect it. Your information will be held on our private Client Database System. Your personal data will be stored securely by us until you notify us that you do not want us to do so. In that case, we will delete any information that we hold on you.
Security & Protection
We implement security measures to protect your personal data from unauthorized access.
All security on our website is treated seriously and reviewed on a regular basis. We also undertake various security steps to ensure customer account information is protected and held securely.
Retention of Data
We retain your information only as long as necessary for legal compliance and business purposes. If you opt out, we will remove your personal information from our marketing lists and client database system. Please note, there may be circumstances where we may need to retain your personal information in compliance with regulatory and or legal requirements.
Disclosure Of Personal Information
We will not disclose / share / sell / rent your personal information to any third party unless however we are required to do so by law (bar any exceptions as notified on this page such as analytical support for example). Any disclosure of personal information will be strictly controlled and made in accordance with current UK legislation.
We may be under a duty to disclose or share your personal data in order to comply with a legal obligation; This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
We will however need to share your information as required (but only in certain circumstances) to payment providers so that they can process payments relating to any of our products via an online payment method or telephone.
All such providers are under obligation to ensure your information is kept private.
Rights of Personal Data
You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data, and or if not available, by contacting us at enquiries@kokonutlighting.co.uk.
You can update your preferences and unsubscribe at any time by using the links at the bottom of a marketing mailshot, or by sending an email to enquries@kokonutlighting.co.uk
Privacy Policy Of Other Websites
Our site may, from time to time, contain links to and from the websites of other companies. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access To Information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.
Copyright
The contents of this website (including all text and artwork) are protected by Copyright. You may view or download any part of parts of this site for private purpose, but you are not permitted, without our permission, to:
– Store this site, or any part of this site, for purposes other than those set out in this paragraph.
– Print copies of this site, or any part of this site, except for your own personal or private viewing purposes.
– Reproduce, copy or transmit this site, or any part of this site, in any way, for any purpose or in any other medium.
Liability
We exclude, to the fullest extent permitted by applicable laws, and save in respect of death or personal injury arising from our negligence, all liability of any claims, losses, demands or damages arising directly or indirectly out of, or in any way connected with, your use of, or inability to access, the Kokonut website.
Whilst we endeavour to ensure that the Kokonut website is fully operational and error-free, we cannot guarantee this and therefore accept no responsibility for any defects and/or interruptions of the Kokonut website and shall be released from our obligations under this Disclaimer in the event of any cause beyond our reasonable control which renders the provision of the Kokonut website.
Kokonut and the hosts of this website (RSW) accept no responsibility for, and exclude all liability in connection with, browsing this site, downloading any material from it and all the matters listed above.
Kokonut make no (and expressly disclaim all) representations or warranties of any kind, express or implied, with respect to this website, including, but not limited to, any liability for errors, inaccuracies, omissions and warranties or merchantability.
Embedded Content From Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behave in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website
Kokonut accepts no liability or responsibility for any third-party use of your information.
Cookies
Cookies are text files placed on your computer to collect standard internet log information, visitor behaviour information, improve browsing experiences, and to make websites more efficient. When you visit our website, we may collect information from you automatically through cookies or similar technology.
We will attempt to keep cookies to a minimum on our website. Should you choose, whether through your browser settings or an alternative method we may choose to make available through the Website, not to receive cookies, the functionality of our website may be curtailed or ineffective for you during the time of your visit.
Third Party Cookies
Third party advertisers may also create and access cookies, which will be subject to their privacy policies. We accept no responsibility or liability for the use of such third parties’ cookies. If you do not wish cookies to be placed on your computer, then they can be disabled in your web browser. The option to do so is normally found in your browser’s “security settings” section. However, please note, permanently disabling cookies in your browser may hinder your use of other websites and interactive services.
Changes To Our Privacy Policy
We keep our privacy policy under regular review and place any updates on this web page whenever necessary. You are advised to check our website regularly to view our most recent privacy policy.
Complaints / Queries
We strive to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.
Contact Us
Kokonut Lighting & Interiors Ltd
Studio Telephone : 01264 336110
Studio Email : enquiries@kokonutlighting.co.uk